ADA Compliance: Mission Statement
Lee County Parks and Recreation Department believes that all individuals should be provided with leisure opportunities that allow for performance at their highest level of ability. We welcome people with disabilities into our recreation programs through specialized programs and inclusion opportunities. We will comply with the Americans with Disabilities Act (ADA), which prohibits discrimination of programs, services, and activities for individuals with disabilities. In order to best accommodate your individual needs we ask that you let us know of any accommodations needed at the time of registration and/or at least 48 hours in advance of a program. Please contact the LCPR ADA Officer, Amanda Gutierrez, CTRS at 239-267-2181 or email for further information on accomodations or program opportunities.
ADA Grievance Procedure
Lee County Parks and Recreation has developed an internal grievance procedure for prompt and equitable resolution of complaints alleging any action prohibited by the United States Deartment of Justice regulations implementing Title II of the Americans with Disabilities Act (ADA). Title II states, in part, that "no otherwise qualified disabled individual shall, soley by reason of such disability, be denied the benefits of, or be subjected to discrimination" in programs, services or activities sponsored by a public entity.
Complaints should be addressed to; ADA Compliance Officer, Lee County Parks and Recreation, 3410 Palm Beach Blvd, Fort Myers, FL 33916, Telephone 239 267-2181, fax (239) 267-6844.
1. A complaint should be filed in writing, contain the name and address of the person filing it, and briefly describe the alleged violation of the regulations.
2. A complaint should be filed within 30 days after the complaintant becomes aware of the alleged violation.
3. A thorough investigation will be conducted by the Lee County Parks and Recreation ADA Compliance Officer involving all parties.
4. A written report containing the validity of the complaint and a description of the resolution, if any, shall be issued by the ADA Compliance Officer, and a copy forwarded to the complaintant no later than 30 days after its filing.
5. The ADA Compliance Officer will maintain the files and records of the LCPR ADA complaints filed.
The right of a person to a prompt and equitable resolution of the complaint filed hereunder shall not be impaired by the person's pursuit of other remedies such as the filing of an ADA complaint with the responsible federal department or agency (US Dept of Interior). Use of this grievance procedure is not a prerequisite to the pursuit of other remedies. These rules shall be construed to protect the substantive rights of interested persons to meet apprpriate due process standards, and to assure that LCPR complies with the ADA and implementing regulations.
SWFL ADA Advisory Board: http://www.adaswfl.org/
BUSINESS ACCESSIBILITY FORM
Consumer Information
Dear Customer:
In an attempt to promote the civil rights of persons with disabilities through community education on the American with Disabilities Act (ADA), your local ADA Advisory Board of Southwest Florida, in conjunction with the Center for Independent Living of Southwest Florida.
GOAL 1 – is to “educate business and community leaders about the provisions of the ADA…”
GOAL 2 - is to “provide local businesses and agencies information and feedback regarding accessibility and barrier removal…” and,
GOAL 3 – is to “increase community participation in ADA advocacy efforts.”
As part of these goals, the attached form was created to help you identify barriers to your use and enjoyment of local businesses. Once you have identified your barrier(s) and made suggestions on how they can be fixed, you will mail the attached form to the local office.
ADA Advisory Board of Southwest Florida
c/o Center for Independent Living of SW Florida
2321 Bruner Lane Fort Myers, FL 33912
Phone 239-277-1447
They will then forward a copy of your concern to the business owner and follow up to see if any action has been taken. If you wish to have your name included in the complaint, please check the box on the ADA Business Accessibility form.
We believe that by sharing this information with local businesses, that we will be able to accomplish two things: 1) your future ability to enjoy access to their business, and 2) their ability to attract more customers thus increasing their business and employment opportunities in our area.
Please fill out the form and include any additional information you feel supports your concerns. This may include pictures or any supporting documentation. We encourage you to also offer suggestions on how your visit could have been better served.
We hope you will see the value in this and encourage your family and friends to do the same. Together we can make our community truly diverse.
Sincerely,
ADA advisory Board of SWFL
The Following file is in Adobe Acrobat .PDF format and will open in a new window.
You will need Adobe Reader to view this file (a free download.)
Download the ADA Business Accessibility form HERE